The City of Madison, through the efforts of dedicated employees and elected officials, strives to deliver the highest quality services and provide a fair and orderly system of governance for our citizens and visitors. At the City of Madison we are always looking for ways to improve and better deliver on our mission.
With this in mind the City of Madison recently embarked on a new initiative aimed at building employee engagement and equity across all of the various City Departments and Divisions. The engagement and equity initiative is designed to create a culture where employees are fully involved in, and passionate about their work. As a result they go above and beyond their expected performance in an effort to support the mission of their department and the mission of the City as a whole. Higher levels of engagement have been proven to produce many positive outcomes such as better customer service, greater productivity, happier employees, and lower rates of absenteeism and turnover, to name a few. The engagement and equity initiative focuses on building trust, equipping employees, developing employees, and connecting to purpose. The model that we are delivering provides strategies and techniques that allow us to work on each of these areas at the individual employee level, in teams, and organizationally. We are very excited about this new initiative and its positive impact on our services to the community. It is through our most innovative, talented, and engaged employees that we are able to make the most significant improvements in support of our Vision of Madison as a safe and healthy place for all to live, learn, work, and play.
Implementation efforts have been proceeding rapidly thanks to the hard work and dedicated service of our City’s Culture and Engagement Team. The Team is made up of 40 of our most engaged City employees who have been spearheading both team and individual efforts within various departments. One of these initiatives was creation of the City website dedicated to the Employee Engagement and Equity program which is now available to all employees and members of the general public. You can check out the website at http://www.cityofmadison.com/employeenet/HR/engage/ . You will find several helpful resources including a progress report, the engagement and equity model, powerpoint presentations, team members, and HR Contacts.