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Uppity Wisconsin - Progressive Webmasters

« Verizon and Google Deal Not Good For Net Neutrality; FCC Needs To Act | Main | T. Wall Is Still Pissed And Still Needs An Editor »

August 11, 2010

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Jeff

You do need to be locked up ... in a mental hospital, if you think this person is a hero. The first rule of customer service is to not lose your cool, no matter how angry and uncooperative the customer is. The dude cracked on the job. This is a sad story, not an uplifting one. If he wants to quit his job, that's his right, but a professional gives two weeks notice, or at the very least waits until the end of the shift!

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