Mark Clear, 19th district, City of Madison, Common Council President Pro tem asked if I would provide space for a rebuttal to my commentaries on the city of Madison snow-plowing operations. Here it is. Rather than interrupt the flow of Mark's work, my own comments are at the end of the post.
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By Mark Clear:
Former Mayor Paul Soglin has gotten a lot of press for his critique of Madison’s commitment to snow removal. But he makes a number of claims that don’t bear up to scrutiny.
Claim: “The city retired plowing vehicles and did not replace them.”
Fact check: False. The city currently has 178 pieces of equipment for snow removal, every single one of which was used in the Dec. 8-9 storm, and, for that matter, the January 7th6.2 inch storm. That's an 87% increase over the 95 pieces of equipment the Soglin administration had available in 1990. (Both numbers include city-owned and contractor equipment.) During that same period, miles of street maintained by the city has increased about 30%. So the raw numbers of trucks and the ratio of trucks to lane mile have actually increased. And the equipment the city has today is more efficient and effective resulting in an operation that performs better than it did in the past.
Claim: Staffing has not kept pace with city growth.
Fact check: Needs clarification. It’s true that the full-time staff of the Streets Division has not grown commensurate with growth in lane miles. The city utilizes more personnel from other agencies and more contractors to help with snow removal. That’s just good, efficient business. The unpredictability of snow events demands that kind of flexibility.
Claim: “After 1999, Madison did not increase the budget for snow removal commensurate with inflation and growth.”
Fact check: False. The city’s 1999 snow removal budget was $3.9 million. The 2010 snow removal budget is $5.7 million, an increase of 46%. Over the same period, inflation and growth in miles of street maintained by the city lane miles was 45%.
Claim: “The city adopted winter parking policies for the downtown which made it more difficult for plows to navigate narrow car-choked streets, driving up snow removal costs.”
Fact check: True.The downtown Snow Emergency Zone, created in 1992, does increase time and costs for snow removal, because compliance with alternate side parking rule is lower than in other parts of the city. Despite that, I don’t think the Council would support eliminating it today and there has been no recent proposal to do so. The SEZ assists with the challenging reality of parking conditions in our high-density downtown. Yes, it has a cost (though it’s difficult to quantify). In 2008 the Council adopted changes to the SEZ to help lower those costs, and those changes have been effective (as described in the Piraino Report).
Claim: Basic service has been reduced over the past decade.
Fact check: False. The most valid way to quantify the service level is by measuring the average time for a full plowing operation. This metric removes all the variables of budget and equipment capacity and human capacity and gets down to the true performance of a snow removal operation. In the CapTimes story, Paul suggested that the service level should average 12 hours, and that it did during his term in the 1990’s. I think that’s a reasonable minimum to set, but today the city is actually doing far better. The city did not start tracking this specifically until the 2006-2007 season as part of Madison Measures. That season the average was 9.5 hours. Last season (2008-09), the average plowing time was 9.1 hours.
The facts bear out one simple conclusion: the City of Madison is more effective and efficient at plowing snow today than it was ten or twenty years ago.
Most of this data was not included in the Piraino Report because that was not the goal of the report. Rather it was to examine the response to one specific storm and develop recommendations that merit further study. I do not intend to gloss over the problems encountered in that storm—they were real and they must be addressed. But Paul is off base by making incorrect statements about the causes of those problems, which takes the focus away from finding the true causes and looking for ways to improve.
I hope Paul will retract his misstatements and the undeserved public damage they have caused to the reputation of our hard-working and responsive staff who deliver quality services to our citizens every day.
Ald. Mark Clear, 19th District
Common Council President Pro Tem
My response:
“The city retired plowing vehicles and did not replace them.”
Sorry Mark, but the research done by Kristin Czubkowski of The Capital Times says otherwise. Our administration had more than 95 pieces of city equipment available in 1990 and even more by 1997. Your use of the number 95 as the total of city equipment plus private contractors is just plain wrong. The Capital Times story notes:
..and the stories about that Dec. 1990 storm mentioned 199 or about 200 pieces of equipment between the city and contractors...certainly more than 95 and even more than the city's 178 this year. That number is much higher than for other 1990 storms, which cited numbers like 165 or 180 pieces of equipment...
If we want to get to the bottom of this we should figure out how many pieces of city and private contractor equipment there is and the type of equipment. A bobcat does not replace a dump truck with a plow blade.
The point remains unchallenged: we do not have the proportional number of pieces of snow removing equipment to keep up with city growth.
"Staffing has not kept pace with city growth."
Mark, I agree we should be proud if we can do more with less, but for those of us paying attention, while we recognize the city might be getting more out of certain divisions, Public Works has suffered. There is reduction in parks mowing, parks and tree maintenance and trimming as well as snow plowing. Turn it around -- would not the city have a better response if the seven frozen positions were filled, or would it make no difference since there is no equipment for them?
Staffing has not kept pace with city growth.
Thank you for acknoweldgng that staffing has not kept up with growth. from what I can tell the use of private contractors has not kept up either.
“After 1999, Madison did not increase the budget for snow removal commensurate with inflation and growth.”
OK. It stayed the same. Then why the difficult choice of plowing all the streets inadequately or only the main streets adequately? It is not enough to budget if seven positions are frozen. Seven positions frozen for quarter of a year probably represents a a $130,000 reduction in service.
Claim: “The city adopted winter parking policies for the downtown which made it more difficult for plows to navigate narrow car-choked streets, driving up snow removal costs.”
We are in agreement. When the changes, which I opposed, were adopted in 1992, I was willing to let the downtown alders try this experiment and then if it failed, revisit the issue. It is time to revisit the issue. In fact, it is long overdue.
"Basic service has been reduced over the past decade."
Basic snow removal service is reduced and my statement that it should take 10-12 hours is generous for a major storm, not for an average storm. When I speak of 10-12 hours I am referring to a major storm in the 10-12 inch category and not the average storm. Most storms are in the 3-6" category and those should be plowed in 8 or 9 hours. In the recent six inch storm there were city streets that did not get their first plow blade until 15 hours after the storm hit.
Finally Mark, you conclude by saying,
I hope Paul will retract his misstatements and the undeserved public damage they have caused to the reputation of our hard-working and responsive staff who deliver quality services to our citizens every day.
Every step along the way I made it a point to not criticize the city staff. The elected officials, not the city staff, are responsible for the problem. I found it unfortunate that the city staff was criticized for a problem they did not create. The city staff should be given the equipment and additional colleagues, so they can do the job properly. And this is a good time to make the point that the private contractors are useful and valuable, but they are no substitute for properly trained and equipped city employees. Privatization is not the solution. The private sector can supplement, but they can never replace the core public works team.